All the handmade cards and toppers are made to order therefore please allow extra time for these and some are sent direct from the supplier.
As we all suffer with long-term illness which is unpredictable in it's nature then it may be we are unable to produce our items under pressure but we normally will post in the forum should it be the case anyone of us is unable to produce our items at a particular time.
We do not work well under pressure so if when you order we are already working on another order we will inform you and then you can decide whether you are willing to wait or we can cancel the order and refund you if you have paid online.
Do you do personalised cards?
Yes we can, we can put any details on the insert you require eg date and names. Please allow adequate time for special occasions, to make sure then please email prior to placing the order.
Will my item differ from the picture?
Yes normally due to materials used and as each is handmade to order then it is impossible to produce an identical item. The photo cards and notelets should be as shown.
What is the wish list and how do I use it?
You will find the wish list faq when clicking on wish list at top of homepage. This is useful to add your favourite to buy next time you are logged in to your account, or items you wish to buy on a regular basis.
Did you set up this site yourself?
Yes with a lot of help from the vstore team. I can highly recommend vstore, give it a try if you want a great site with good back-up when things go wrong.
I make my own cards can I copy your designs?
You may use our cards for ideas but do not copy the designs as they are our own and have taken us time and inspiration so please respect that.
